🔄 Return & Exchange Policy – Sunny Mart
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Return Eligibility
You can return a product only if:
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The item is damaged, defective, or wrong.
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You contact us within 24 hours of receiving the item.
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The product is unused and in its original packaging.
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Non-Returnable Items
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Used or opened products
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Products damaged due to customer mishandling
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Returns requested after 24 hours of delivery
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Change of mind or dislike after use
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Return Process
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Contact us via message or phone within 24 hours
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Provide a clear photo/video of the issue
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Once approved, return the product through courier
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You may receive a replacement or refund, depending on the case
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Delivery Charges
Return shipping cost is usually covered by the customer unless the mistake is from our side (wrong or defective item).